Terms and Conditions - Marylebone Man with Van

Welcome to Marylebone Man with Van. By utilizing our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services.

1. Introduction

Marylebone Man with Van provides professional moving and transportation services within Marylebone and surrounding areas. These terms outline the rules and regulations for using our services.

2. Services Offered

We offer a range of services including:

• Residential Moving – Assisting with relocating homes and apartments.
• Commercial Moves – Facilitating office and business relocations.
• Furniture Delivery – Delivering new or purchased furniture to your location.
• Storage Services – Providing temporary storage solutions for your belongings.

3. Booking and Payment Terms

3.1 Booking Process: Reservations can be made through our website or by phone. Upon booking, a confirmation email will be sent detailing the service agreed upon.

3.2 Payment: Payments must be made in full at the time of service unless otherwise agreed upon. We accept various payment methods including credit/debit cards and bank transfers.

3.3 Pricing: All prices are subject to change based on the specifics of the job, including distance, volume of items, and any additional services required.

4. Cancellation Policy

Customers may cancel their booking up to 48 hours before the scheduled service without incurring any charges. Cancellations made within 48 hours may be subject to a cancellation fee of up to 50% of the total service cost.

5. Liability and Insurance

5.1 Liability: Marylebone Man with Van is responsible for any damage caused to your property or belongings during the move, provided that such damage is a direct result of our negligence or actions.

5.2 Insurance: We offer insurance options to cover potential damages or losses. Customers are encouraged to discuss insurance coverage options at the time of booking to ensure their possessions are adequately protected.

6. Customer Responsibilities

6.1 Accurate Information: Customers must provide accurate information regarding the size and nature of the items to be moved to ensure proper allocation of resources and personnel.

6.2 Access: Customers are responsible for providing access to properties, including any necessary keys, gates, or security codes required for the move.

6.3 Packing: While we provide packing services upon request, customers are responsible for ensuring that fragile items are properly packed to prevent damage.

7. Prohibited Items

For safety and compliance reasons, the following items are not permitted to be moved by Marylebone Man with Van:

• Hazardous materials such as chemicals, flammable liquids, and explosives.
• Perishable food items.
• Live animals.
• Illegal substances.

8. Privacy Policy

We are committed to protecting your privacy. Any personal information collected during the booking process will be used solely for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this region.

10. Amendments to Terms

Marylebone Man with Van reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is the customer's responsibility to review these terms periodically.

11. Termination

We reserve the right to terminate services with any customer who violates these Terms and Conditions or engages in behavior that poses a risk to our team or business operations. In such cases, no refunds will be provided.

12. Acceptance of Terms

By engaging Marylebone Man with Van’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing Marylebone Man with Van. We are committed to providing you with reliable and professional moving services.