Privacy Policy - Marylebone Man with Van

Welcome to Marylebone Man with Van. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage our services.

Information We Collect

We collect various types of information to provide and enhance our services:

Personal Identification Information: Name, email address, phone number, and address.
Vehicle Information: Details about your van and related equipment.
Service Usage Data: Information on how you use our services.
Payment Information: Billing details and transaction history.

How We Use Your Information

Your information is utilized in the following ways:

Service Delivery: To provide and manage our van services effectively.
Communication: To respond to your inquiries and send relevant updates.
Payment Processing: To handle billing and transactions securely.
Improvement of Services: To analyze usage patterns and enhance our offerings.

Sharing Your Information

We prioritize your privacy and do not sell or rent your personal information. However, we may share data in the following circumstances:

Service Providers: Third-party vendors who assist in service operations.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

Data Security

We implement robust security measures to protect your personal information:

Encryption: Securing data transmission with encryption technologies.
Access Controls: Restricting data access to authorized personnel only.
Regular Audits: Conducting periodic security assessments to identify and mitigate risks.

Your Rights

You are entitled to certain rights regarding your personal data:

Access: Request access to your personal information.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal information under specific conditions.
Restriction of Processing: Request limitation on how we process your data.
Data Portability: Request the transfer of your data to another service provider.
Object: Object to the processing of your personal information for certain purposes.

Exercising Your Rights

To exercise any of these rights, please contact us through the provided channels. We will respond to your requests in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Necessary for the basic functioning of our website.
Performance Cookies: Collect information about how you use our site to improve performance.
Functional Cookies: Remember your preferences and settings.
Advertising Cookies: Deliver relevant advertisements based on your interests.

Managing Cookies

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

Children's Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and maintain adequate protection standards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our business purposes, provided they do not override your rights.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Minimization

We adhere to the principle of data minimization, ensuring that we collect only the information necessary for the specified purposes.

Privacy Policy Acceptance

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our services.

Third-Party Services

Our services may integrate with third-party tools and platforms. We are not responsible for how these third parties handle your information. We encourage you to review their privacy policies.

Data Breach Notification

In the unlikely event of a data breach, we will notify you and the appropriate authorities in accordance with applicable laws and regulations.

Reporting Security Issues

If you become aware of any security vulnerabilities or data breaches, please inform us immediately so that we can take appropriate measures to address the issue.

Automated Decision Making and Profiling

We do not engage in automated decision-making processes or profiling that significantly affect you. Any analyses conducted are aimed at improving our services and user experience.

Transparency in Processing

We strive to maintain transparency in how we process your data, ensuring you are informed about our data handling practices.

Conclusion

Your trust is essential to us. We are committed to protecting your privacy and ensuring that your personal information is handled with care and respect.